Refund & Cancellation Policy

This Refund and Cancellation Policy applies to all services provided by Glory Empire. By engaging with our services, you agree to the terms outlined below

1. Service Confirmation

All services will be processed only after payment confirmation and after receiving all required documents from the client.

2. Non-Refundable Payments

• All payments made to Glory Empire are non-refundable once the service process has started.
• If the client decides to cancel the service after initiation or documentation submission, no refund will be issued under any circumstances.

3. Government / Third Party Fees

• Government charges, bank charges, embassy charges, authority fees, attestation fees and any third-party charges are strictly non-refundable.
• These charges are not controlled by Glory Empire, and no claims can be made against such fees.

4. Service Delays

Processing time depends on UAE Government authorities, banks and jurisdictions. Delays caused by government systems, approvals, verification or external factors are not eligible for refund.

5. Client Responsibility

Any delay or rejection caused due to incorrect or incomplete documentation submitted by the client will not be considered for any refund or compensation.

6. Service Failure by Company

If Glory Empire fails to provide the promised service due to internal operational reason (not related to government or client mistake), the company will review the case and decide refund eligibility on a case-to-case basis.

7. Payment Dispute

Any payment dispute or refund request must be submitted in writing to info@gloryempire.ae with complete details.

8. Modification of Policy

Glory Empire reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Updated policy will be available on the website.

9. Contact Information

For refund or cancellation related inquiries, contact:

Glory Empire
Email: info@gloryempire.ae
Phone: +971 54 232 5215
Website: gloryempire.ae